Last Updated: January 13, 2025
This Cookie Policy explains how we use cookies and similar technologies to enhance your experience on our website and when using the OfficeRnD Services, the types of cookies we use, and how you can manage your cookie preferences.
We use persistent cookies and session cookies on our Sites. We use persistent cookies to save your login information for future logins to the Sites. We use session cookies to enable certain features of the Sites, to better understand how you interact with the Sites and to monitor aggregate usage by users and web traffic routing on the Sites. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Sites and then close your browser.
Our Website (https://www.officernd.com/) uses the following categories of cookies:
- Necessary (essential) cookies – Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Preference cookies – Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
- Statistic cookies – Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
- Marketing cookies – Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
The respective name, provider, purpose and storage duration of the cookies used on our Website can be found by navigating to the cookie banner located in the bottom left corner of our Website. You can control and manage your consent via the cookie banner.
Our SaaS Platforms (OfficeRnD Flex and OfficeRnD Workplace) use the following categories of cookies:
- Essential cookies – These cookies are always on, as they’re essential for making OfficeRnD Services work, and making it safe. Without these cookies, Services you’ve asked for can’t be provided.
- Functional cookies – These cookies help us provide enhanced functionality and personalisation and remember your settings. They may be set by us or by third-party providers.
- Performance cookies – These cookies help us analyse how many people are using OfficeRnD Services, where they come from and how they’re using it. If you opt out of these cookies, we can’t get feedback to make OfficeRnD Services better for you and all our users.
The respective name, provider, purpose and storage duration of the cookies used on our SaaS Platforms can be found in the below tables. You can control and manage cookies using the Privacy Preference option located in your profile options page.
| OfficeRnD Flex |
| Cookie Name | Provider | Purpose | Expiration |
| connect.sid | OfficeRnD | OfficeRnD Authentication cookie | 1 week (rolling basis) |
| _gid | Google Analytics | Store and count page views | 1 day |
| _ga | Google Analytics | Distinguish unique users | 13 months |
| intercom-id-[app_id] | Intercom | Anonymous visitor identifier cookie. | 9 months |
| intercom-session-[app_id] | Intercom | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment.
The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout. | 1 week (rolling basis) |
| intercom-device-id-[app_id] | Intercom | Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months.
The cookie is used to determine the unique devices interacting with the Intercom Messenger to prevent abuse. | 9 months (rolling basis) |
| ajs_anonymous_id | Segment | Generates a UUID for the viewer when initializing internal user tracking | 1 year |
| tracking-preferences | OfficeRnD | Stores user tracking preferences | 1 year |
| __stripe_mid | Stripe | Set for fraud prevention purposes | 1 year |
| __stripe_sid | Stripe | Set for fraud prevention purposes | 30 minutes |
| cookie-perms | Stripe | Stores a user's cookie permissions. | 6 months |
| NID | Google | This cookie is set by Google and is used to remember your preferences and other information, such as your preferred language, how many results you prefer to have shown on a search results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. | 6 months |
| AUTH-MECHANISM-COOKIE | Google Looker | Identifies the authorization method used by a user in the last session. | Session |
| CSRF-TOKEN | Google Looker | Security. | Session |
| last_heartbeat | Google Looker | Tracks which Looker browser tab was last used and when, allowing multiple browser tabs to view the same data. | Session |
| looker.browser | Google Looker | Used to track the number of unique browsers. | 1 year |
| looker.expires_at | Google Looker | Tracks when the user's session expires. | Session |
| looker.sameSite | Google Looker | Determines browser support for the SameSite=None cookie attribute; created and immediately deleted if creation is successful. | Session |
| looker.session_renewable | Google Looker | Tracks if a user is logged in and if the session is extendable. | Session |
| rack.session | Google Looker | Session management, by default expires in 30 days, unless persistent sessions is disabled. | 30 days |
| session_timeout_data | Google Looker | Tracks server response to determine session expiry/timeout due to inactivity. | Session |
| OfficeRnD Workplace |
| Cookie Name | Provider | Purpose | Expiration |
| _ga | Google Analytics | Google Analytics ID | 1 year |
| ajs_anonymous_id | Segment | Segment anonymous ID | 1 year |
| ajs_group_id | Segment | Segment group ID | 1 year |
| ajs_user_id | Segment | Segment user ID | 1 year |
| intercom-id-[app_id] | Intercom | Anonymous visitor identifier cookie. | 9 months |
| intercom-session-[app_id] | Intercom | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment.
The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout. | 1 week (rolling basis) |
| intercom-device-id-[app_id] | Intercom | Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months.
The cookie is used to determine the unique devices interacting with the Intercom Messenger to prevent abuse. | 9 months (rolling basis) |
| connect.sid | OfficeRnD | OfficeRnD Authentication cookie | 1 week (rolling basis) |
| tracking-preferences | OfficeRnD | Stores user tracking preferences | 1 year |
| AUTH-MECHANISM-COOKIE | Google Looker | Identifies the authorization method used by a user in the last session. | Session |
| CSRF-TOKEN | Google Looker | Security. | Session |
| last_heartbeat | Google Looker | Tracks which Looker browser tab was last used and when, allowing multiple browser tabs to view the same data. | Session |
| looker.browser | Google Looker | Used to track the number of unique browsers. | 1 year |
| looker.expires_at | Google Looker | Tracks when the user's session expires. | Session |
| looker.sameSite | Google Looker | Determines browser support for the SameSite=None cookie attribute; created and immediately deleted if creation is successful. | Session |
| looker.session_renewable | Google Looker | Tracks if a user is logged in and if the session is extendable. | Session |
| rack.session | Google Looker | Session management, by default expires in 30 days, unless persistent sessions is disabled. | 30 days |
| session_timeout_data | Google Looker | Tracks server response to determine session expiry/timeout due to inactivity. | Session |
Most browsers allow viewing, managing, deleting, or blocking cookies. Please be aware that if you delete or block cookies directly in your browser then some of your preferences can be lost, as well as some functionality may no longer be available, including the ability to opt-out and manage cookies via the Privacy Preference as this function itself uses cookies for keeping your preferences.
Detailed guidelines on how to control cookies for common browsers can be found at the links below:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Safari
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all Websites visit http://tools.google.com/dlpage/gaoptout.