How HAYVN Achieved Efficient Billing and Simplified Operations

HAYVN’s team was certain that technology was an irreplaceable element of running a coworking space. One of their first initiatives in launching the business was to find a software to manage the space.

They were looking for a scalable coworking management software that could support them as they grow. They needed a vendor that could not only provide the necessary features but would also be responsive and reliable for handling support questions and issues.

The OfficeRnD Flex coworking platform was recommended by a few of their peers in established flexible workspaces and it turned out to be the perfect solution for HAYVN. The system is helping them achieve results in 4 main areas:

• Ensuring efficient and precise billing processes
• Understanding business dynamics and trends
• Providing secure and convenient access to members
• Simplifying the process of selling products online

Ensuring efficient and precise billing processes

The OfficeRnD Flex coworking software is helping HAYVN automate and streamline the entire billing process. Generating invoices, sending them to customers, and collecting payments happen automatically with a couple of clicks.

Also, the native integration with Xero enables the team to have accurate accounting and to make sure everything’s up to date.

The software also helps them easily know the status of invoice payments by looking at the main dashboard in the Admin platform. They can immediately review how many invoices have been paid or if any payments have failed.

Understanding business dynamics and trends

The reporting capability of OfficeRnD Flex helps HAYVN better understand the dynamics of their business.
The platform allows HAYVN to view how many members, new customers, or canceled memberships exist at any given time. Revenue and projected revenue reports give them a better insight into how their business is doing and let them plan ahead based on current trends.

Having visibility on such metrics turned out to be extremely helpful, especially in two recent situations:

• Asking for funding to scale the business
• Asking for support from the government during COVID-19

Providing secure and convenient access to members

The native integration of OfficeRnD Flex and Brivo, a cloud access control system, enables members to enter and exit the space on their own time. This is extremely helpful for HAYVN because it removes the need for someone to be at the community manager desk at all times.

This way, members can securely gain access to the space 24/7.

The integration enables HAYVN’s team to quickly track who’s been in the space and when. It’s a useful functionality to better understand resource utilization.