What Makes A Good Coworking Space: 23 Must-Have Features

Creating a coworking space that attracts and retains members requires more than an open sign. As competition increases, owners and operators must deliver a workspace that drives productivity and community.

They must create a member experience that keeps users loyal and encourages them to tell their friends.

According to research we did earlier this year, word of mouth is the most popular way members choose a space.

So what are the top qualities that define a standout coworking environment?

Quick Summary

• A good coworking space provides features that inspire creativity, support productivity, and foster community.
• It’s important to focus on functional features while also providing a welcoming environment.
• Bringing together these factors into your coworking space creates a desirable place for members.

13 Essentials Your Coworking Space Should Have

Some coworking space features and amenities are negotiable — but not the ones on this list. If you want to succeed as a coworking space in 2025 and beyond, these offerings are necessities:

Reliable Internet

A coworking space must offer high-speed internet with minimal downtime.

If you have multiple network options, you can prevent congestion and ensure fast speeds. A backup internet source adds reliability. Built-in VPN services improve security, which is important for remote workers handling sensitive data.

We recently teamed up with technologywithin to provide coworking space operators with top tier internet services.

Robust Tech and Equipment

Coworking spaces should provide essential technology like printers, scanners, and ample charging stations.

Backup power systems and dedicated IT support maintain productivity when the inevitable arises. Offer access to printers through the cloud so that even mobile users can print. Noise-canceling headphones on loan add further flexibility, as do self-service tech kiosks.

Ergonomic and Adjustable Furniture

Ergonomic furniture supports member comfort during long hours.

That includes adjustable chairs and standing desks with anti-fatigue mats. Modular furniture can be rearranged, and varied seating styles — like booths and lounge chairs — accommodate different body sizes.

Some of your areas should be able to shift seamlessly to suite workshops, presentations, or quiet work sessions, depending on what’s needed that day.

Also, why not consider transforming your space into a coliving space?

Design-Led Workspaces

Well-designed spaces inspire creativity and work satisfaction.

Incorporate artwork, themed decor, and indoor plants to create a welcoming atmosphere. Natural lighting and high-quality ventilation contribute to a healthy, productive environment. Thoughtful design reminds members they’re not in a traditional office.

Focus-Friendly Workspaces

Members need focus-friendly areas that are protected from distractions.

Soundproof pods, private offices, and quiet floors support their desire for deep work. Features like acoustic panels and carpeting reduce noise in high-traffic zones. These spaces allow members to focus without interruption.

Designate specific hours and guidelines for silent working in quiet zones.

Collaboration Areas

Workers also need places to collaborate and communicate together.

These spaces must cater to both in-person and virtual teamwork. Meeting rooms should include screens, projectors, and video conferencing setups. Reservable spaces, from casual meeting rooms to formal presentation areas, ensure teams can collaborate effectively.

Include writable walls or glass partitions for brainstorming.

Dedicated Reception or Front Desk

A staffed reception area provides a professional first impression and a point of contact.

Receptionists assist with deliveries, help visitors check in, and assist members. They help book meeting rooms and private spaces for members who aren’t using your mobile app. The reception can double as a helpdesk for troubleshooting.

Kitchen and Refreshment Areas

A well-equipped coworking space kitchen is important for convenience and community.

You will need a refrigerator, microwave, and coffee machines. Healthy snack bars or vending machines add value. Social dining areas encourage social interaction among members. That builds a sense of belonging and makes breaks more enjoyable.

Secure, Regular Access

Flexible, but secure entry options provide safe access to your space.

Keycards or app-based access make entrance easy and safe around the clock. Features like security cameras and fingerprint scanning software help protect the premises. Your facilities should also be compliant with ADA standards.

A Convenient Location

Location remains critical for coworking spaces.

Your site should be close to public transportation and have accessible parking. Nearby amenities like cafes, gyms, or shops improve the member experience. An attractive, visible location also enhances your coworking space’s brand. It makes it easier for members to find.

Storage Solutions

Members need secure, convenient storage for their personal items.

Offer lockers, lockable desk drawers, and individual storage cabinets. That protects members’ belongings and maintains a tidy workspace. You can include setups within lockers to charge devices overnight.

Community Boards or Digital Bulletin Boards

Bulletin boards keep members informed on upcoming events and general announcements.

These boards can be physical or digital. Either way, they connect members through engaging activities and clear information.

Bulletin boards are a great way to post team-building opportunities, workshops, member spotlights, and more.

Feedback System

A robust feedback system is vital for continuous improvement.

Use tools like mobile apps, email surveys, and suggestion boxes to gain insights. Target surveys to figure out member issues and pain points. Then, communicate any updates or improvements to show their input is valued.

This could significantly help you track your NPS score.

10 Optional Extras of a Coworking Space

Just because you cover the essentials doesn’t mean you can’t go further to stand out. If you’re looking to level up your coworking spaces, consider these options, that go beyond unique amenities.

Fresh Food Options

One palpable way to drive more value for members is to enhance your food offerings.

Go beyond convenience with an on-site cafe that provides fresh and healthy options. Sourcing foods locally from small businesses, like nearby bakeries and fresh juice producers, can elevate the experience.

If you can, host rotating food trucks nearby.

Wellness Amenities

Wellness facilities and amenities support physical and mental health to create a more balanced coworking culture.

Meditation rooms, fitness areas, and quiet pods for short naps signal an emphasis on well-being. Providing mental health resources, like access to counselors or wellness workshops, demonstrates this concern for your members.

Pet-Friendly Environment

Allowing pets in your coworking space can boost morale and create a relaxed atmosphere.

Pet-friendly areas are good for people who love animals. You can also designate pet-free zones for people who don’t want to be near animals or who have allergies.

A compromise is to offer “bring your pet to work” days.

Childcare Services

On-site childcare or partnering with local providers can drive satisfaction for working parents. Having their kids close by brings peace of mind and can increase long-term loyalty.

Spaces with flexible hours, activities for children, and skilled staff create a family-friendly atmosphere that parents will appreciate.

Sustainability Focus

Sustainable coworking spaces attract a growing number of eco-conscious members. This is where the industry is heading!

Incorporate features like energy-efficient lighting, smart thermostats, zero-waste policies, and recycling/composting programs. Demonstrate a commitment to environmental stewardship through achieving LEED certification for your building.

Incentivize the use of public transportation or biking to work. Install secure bike racks and have a bike repair station. Host sustainability workshops and educate members on the importance of eco-friendly practices in the coworking space.

Professional Development Opportunities

Coworking spaces that assist professional growth are likely to benefit from more loyal members.

Networking events, workshops, and mentoring programs are effective ways to provide these opportunities and make your space a hub for career advancement.

Industry-specific seminars or leadership training sessions don’t just develop skills, but connect peers professionally.

Outdoor Workspaces

Spaces to work outside can encourage creativity and relaxation.

Consider outdoor work areas such as rooftop lounges or courtyards to offer your members a unique setting to be productive. These spaces provide workers with fresh air, natural light, and a break from traditional workspaces.

They help with well-being and can inspire innovative thinking.

Higher-Tech Amenities

Another noticeable way to take your coworking space to a new level is through technology.

High-tech amenities give your space a modern and efficient workflow. Smart scheduling systems, digital lockers, and virtual concierge services are such features. VR stations for virtual meetings are another state-of-the-art inclusion.

On-Site Business Support

Take care of business support services on your premises to boost convenience.

You can offer the following:

• Virtual addresses
• Package handling
• Mail services
• Document shredding
• And a lending library of office supplies

Additional offerings like notary services or event coordination make it easy to accomplish professional tasks without leaving the site.

Members-Only Discounts and Local Partnerships

Negotiate exclusive member deals with local businesses.

Partnerships with gyms, restaurants, and retailers add value to their membership. Partners also strengthen the coworking space’s connection to the community.

Use OfficeRnD Flex to Elevate Your Coworking Space

FAQ

How Do You Attract Customers to Coworking Spaces?

Focus on meeting their needs through excellent amenities and a welcoming atmosphere. Showcase what makes your coworking space unique, such as the local networking opportunities or community events that are part of your space’s culture.

You can also tailor your operation toward a specific audience, such as startups or hybrid companies.

How Do You Make a Coworking Space Profitable?

To turn a profit, you have to maximize membership revenue while keeping costs down. Diversify income streams by hosting events, renting private offices, and offering premium memberships.

Maintain occupancy by creating community engagement and improving amenities. Connect to sustainability and corporate social responsibility efforts to further boost satisfaction.

Who Uses Coworking Spaces the Most?

Coworking spaces attract many groups, including freelancers, entrepreneurs, remote workers, and startups. Larger companies are also using these spaces more to cater to their hybrid workforce.

What Makes the Best Coworking Space?

The best coworking spaces combine flexibility, functionality, and community. They offer a variety of work environments, such as quiet zones, collaborative areas, and private offices, to suit different needs. High-quality amenities like fast internet, ergonomic furniture, and meeting rooms enhance productivity, while networking events and social activities foster a sense of community. A great coworking space also prioritizes user feedback, continuously improving to meet members’ evolving expectations.